Reviews

House Deal Movers Minneapolis MN
4.2
Based on 55 reviews
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jackie Matthews
jackie Matthews
22:22 01 Apr 21
Housedeal movers , the guys were the best, most efficient punctual and extremely professional movers we've worked with.... Not the cheapest but you get what you pay for.Our movers - Matt , Jay and Ethan , super fast, professional, diligent and friendly. They did everything right from packing, disassembling, assembling and setting the items in the right place. We've enjoyed working with them and would recommend them! Thank you to house deal movers !read more
Anne Zemlicka-Hayes
Anne Zemlicka-Hayes
20:08 27 Mar 21
House Deal no showed for our move today. We only had one day and are current trying to move it all ourselves. They... called and said they had employees no show. Then, never called back when they said they would. Our move was confirmed via text and email. I even got a note this morning confirming. We are so disappointed.read more
Misty Green
Misty Green
21:43 13 Feb 21
We had an amazing moving experience today with Jay and his crew from housedealmovers. Searching google, calling and... reading reviews , pretty much all of them were quoting ball park prices. Housedealmovers were the first one whose price seemed reasonable and they had good reviews online. We decided to hire them, and we are just so happy that we did. These guys were amazing. All our furniture and other belongings were delivered safely to us. They had a great attitude while working.I had heard great things but honestly, I was blown away at how thorough, professional, careful, fast, and STRONG they were! We had been in our apartment for eight years and had collected a lot of stuff. Every time we thought something might be a challenge Jay assured us that it was no problem and he was 100% right. They secured everything and were careful to make sure that they didn't damage anything. And fast! I felt like I blinked, and the move was complete. We also had the added challenge of having a 1 year old toddler to juggle during it all, and the whole team was very accommodating. Very grateful to have hired professional movers. They had a great attitude while working. So, I’m recommending them to everyone.read more
Morgan Prock
Morgan Prock
16:55 28 Jan 21
Please, please, PLEASE don’t make the mistake I did and use this company. You will spend months and possibly HUNDREDS... OF EXTRA DOLLARS fighting them in court. They seemed professional and legit until the day of the job. The movers who arrived informed me that I was to be charged for four hours + a truck, even though my contract stated that I was renting a truck and two movers for three hours. I was assured I would be refunded the extra $140 after the job was complete. IT HAS BEEN A MONTH AND I STILL HAVE NOT RECEIVED A REFUND.Beyond STEALING MY MONEY, the movers from this company proceeded to mishandle (setting in snow, not wrapping or using pads or sheets) all of my furniture, break my dresser, and take their sweet time - so much so that my boyfriend and I began to move the furniture ourselves to stay on schedule. It took them almost two and a half hours to load the furniture from a one bedroom apartment, even though it was pre packed and placed at the front of the apartment for easy access. Once at the new property, the men continued to set the furniture wherever they saw fit instead of where instructed and then on the way out, one mover asked to use my bathroom and urinated all over the seat and floor of my new bathroom to add a last touch of unprofessionalism!IF YOU ARE WORRIED ABOUT COVID as we are as my boyfriend is an Oncology Nurse, ONE OF OUR MOVERS REFUSED TO WEAR A MASK the entire duration of the move.Immediately after the move, I called Igor (the manager) and was told by him how inappropriate the mover’s behavior was - they had dolleys, wrap, pads, etc and should have handled the furniture with better care. He assured me he would investigate and return my call. TWO WEEKS AND THREE EMAILS LATER, he informs me that his dad (the owner) has decided they are not at fault and that all they will offer me is their services again at a discounted rate. They then stopped returning my emails and calls.I have had to file in small claims court and with the Better Business Bureau and will have to wait months for a resolution and be out that money in the meantime during a time of financial crisis. This is the last thing someone should have to worry about after their move. Please don’t make the mistake I did and ignore the reviews - THIS IS NOT A REPUTABLE COMPANY. DONT LOSE YOUR MONEY LIKE I DID.I AM EDITING TO ADD THAT THE RESPONSE TO MY REVIEW IS INCORRECT. My appointment was only THREE HOURS and if your records show otherwise, then you handle those as poorly as the other aspects of your business. Thankfully, I kept my own records to show that you are trying to be dishonest and take advantage of me. IF YOU DO BUSINESS WITH THESE PEOPLE, KEEP EVERY EMAIL, RECEIPT, TEXT AND CONTRACT. Also, slipping masks or a break maskless outside is one thing, but the guy didn't wear one AT ALL. Not even hanging from his ears.read more
Keith Schwartz
Keith Schwartz
15:44 24 Dec 20
I am very disappointed with this service because of their financial misconduct, poor communication and unwillingness to... resolve an issue.Not only did they NOT apply my down payment towards the final bill, but they also added a $99 “long distance fee” and charged my card for moving between Maple Grove and Stillwater. I have a written quote and talked in the phone and they never said anything about a long distance charge.The bottom line is they overcharged me $124 and will not return emails or phone calls. This amounts to a 33% up charge on a 3.5 hour move.I highly recommend everyone reading this use a more reputable provider that actual has a phone number. I am filling with the BBB and will be posting ok all social media accounts.read more
jerry jefferson
jerry jefferson
23:12 01 Dec 20
Wow , They were truly professional and efficient. I wouldn't even consider using another moving company after my recent... experience with house deal movers Minneapolis ! They take a lot of the stress out of moving for sure. House deal movers Minneapolis team was very professional and courteous. They actually arrived a little earlier than expected but patiently waited until their scheduled time to begin the move which I appreciated . They moved me from two locations, a basement apartment and a storage unit. Each time they moved quickly but were mindful and very careful with my items. I moved into a two bedroom apartment. They stacked the items into the new place neatly , in a way that I could manage taking things out later on for use. The boxes that they brought into the apartment were placed in the appropriate rooms with space for me to move around the apartment. Thank you for a great customer experience.read more
Jamie Obrien
Jamie Obrien
14:47 29 Sep 20
I am happy to recommend their services. Both my mom and I used their moving and storage services! House deal movers is... amazing. If you have problems with getting a move set up , just call them. They’ll send the moving crew in no time , thanks guys , your the BEST !read more
Nicole White
Nicole White
16:58 27 Sep 20
These movers were excellent! They were professional, and on-time. We had an entire house to move into a pod and a... uhaul and they were able to get everything to fit in those perfectly! I don’t think we would have been able to get everything to fit without them! They were also very efficient at getting the task at hand complete! We were so impressed and so happy we went with them! Thank you, thank you, thank you!read more
Jay Koester
Jay Koester
18:46 20 Sep 20
My move was a nightmare! Not professionals – mostly part-timers. Initial movers and truck arrived over 2 hours late –... just to ensure an overnight charge! Very slow and damaged furniture! Main loader (Vlad) pretended he could not understand English after he should up many hours later; he had to rearrange the previous packers loading to further delay; and would not use packing blankets even when I repeatedly asked. Vlad had to rearrange preloaded items to delay and did not know how to pack a truck!! Not pleasant to work with Igor Bachenok (Owner/Operations Manager) and Vlad that tries to get out of his responsibility to make things right. I texted multiple photos of damage to Igor; and only acknowledged one. Igor then ignored and did NOT even send someone out to repair! Igor add charges not noted or even discuss prior to billing me!House Deal Movers did NOT even come out to the loading location before moving day, they did not plan correctly for time involved or even the size or number of trucks! They also did not even ask what was needed to be moved! They should up over 2 hours late! I was loading and unloading more than the actual hired moves, otherwise time would have taken longer with more fee! What should have taken less than 8 hours total took almost 12 hours, with additional truck charges and overnight storage charges – all added after the fact!I have disputed the credit card charges only to get LIES and fabrications from Igor with his responses! They will not even call me back to schedule my furniture repair! Why will you not respond to my text and emails regarding your promise?Save yourself the extra stress go with a different company!read more
Lauren Thomson
Lauren Thomson
20:08 17 Sep 20
They absolutely crushed it today! Never slowed down the whole time and made our move a piece of cake. 100% recommend... these guys if you're planning to move. All I can say is, " you can't improve on perfection." I've just recommended them to a friend . THANKSread more
Sparks
Sparks
14:47 16 Aug 20
The feedback is not even applicable to the situation that happened. I did not receive a discounted offer and how would... that be compensation when i had a negative experience the first time. Why would i want a discounted offer for another bad experience.read more
Roman Peysakhovich
Roman Peysakhovich
15:14 03 Aug 20
great moving experience. Called many companies for quotes and the process seemed super legacy with most of them. House... Deal Movers was the only company that quickly provided an instant quote and sent it over for review right away. The move was very easy and the guys did great. Will use and recommendread more
Zhanna Gromyko
Zhanna Gromyko
16:51 30 Jun 20
I decided to go with house deal movers Minneapolis , because I was highly recommended to me by three different friends.... They were very professional and responsive at all points of the move. Walk-through was thorough and gave me a good overview of my different options. I was able to schedule it quickly and easily. Moving day itself I got a great crew of four that took care of all the boxes and furniture including disassembly of cribs (and reassembly later). They even figured out how to take apart part of a chair to fit into a tight spot in our new apartment. Thank you awesome customer service and best value I found !read more
Martha Valencourt
Martha Valencourt
20:34 09 Jun 20
We had an awesome experience with House deal movers! Both my husband and I barely had to lift a finger, which was my... goal,They were professional and efficient with time. The team took excellent care with our furniture , boxes and most important the art work! Very pleased with this moving company, will absolutely use them again.read more
Allen Meyer
Allen Meyer
19:09 08 Jun 20
The House Deal Movers were amazing. True professionals who focused on a quality job. They arrived on time, teams were... well prepared and treated my belongings with extreme care. My local move was painless with all activities completing ahead of schedule. I highly recommend House Deal Movers as they provide outstanding service at a very fair price.read more
lisa moore
lisa moore
21:17 21 May 20
This company is fantastic!! They went over and above any moving company I have ever worked with! Igor was easy to... talk with and great at arranging what we needed at both the old and new house. Lots of help and so reasonably priced!! Don’t go anywhere elseread more
Shelly Bakken
Shelly Bakken
17:42 08 May 20
Where do I start, this was our first experience with movers and it was a nightmare. Not professionals. Very slow and... damaged furniture. Did not know how to pack a truck!! Not pleasant to work with the owner that tries to get out of his responsibility to make things right. I was told he would send someone out to repair my brand new couch and dining table. I will update my rating as soon as this happens. If it happens. I will have to go to small claims if he does not follow through.Save yourself the extra stress go with a different company. A week and a half after our move they created an invoice for 3 extra hours. When the movers left they told me I did not owe anything else and there was nothing to sign. The owner stated the evening of my move that he was waiving the last 2 hours. And now I get 2 invoices in 2 days demanding payment. For 3 hours ???? They will not even call me back to schedule my furniture repair. This nightmare keeps getting worse. My couch is brand new $1200 still paying on it and dining table $800 not even a year old.You have told me that you would have my furniture repaired. Why will you not respond to my text and emails regarding your promise?Why will you not respond to the Better Business Burial regarding my complaint?I would think that if you are concerned that you missed the mark you would try to make your mistake right.9/22/2020Update this company has not responded to Better Business Burial or the Attorney General’s Office. I was told my furniture would be repaired and they will not return my text or calls.read more
Vinny Abramovich
Vinny Abramovich
16:19 16 Apr 20
These guys are some of the fastest and most reliable movers I have used, the team from House deal movers was so... efficient they performed my move in less time than what the original estimate was! I would highly recommend them to any one who's shopping around for a great value , professional movers in the Minneapolis area. - Vinnyread more
Pema Chinyam
Pema Chinyam
23:59 14 Apr 20
What a positive experience moving with Housedealmovers yesterday. Showed up early (20 minutes early) which was... unexpected and impressive, given that I was given a time frame of 11-1 pm for their arrival. Everything was handled with excellent care. Everything made it from point A to point B in one piece. The movers themselves were extremely profesional, polite and efficient. Break down and set up of furniture was perfect. Overall I would highly recommend them if you are moving within Minneapolis area because it will make the hectic moving process much easier.read more
Guest User
Guest User
11:58 28 Jun 19
These guys were the best! Very friendly, very fast, and the lowest price in the metro twin cities area ! Much cheaper... than 2 guys and a truck. The estimate was exactly what the final bill was. The moving guys arrived on time, came in asked me a few questions and begin working . They finish the job earlier than the estimated time even !!!!!! Thank you Jay and the rest of the move crew , I will call you guys again you did a great job . I will certainly refer my neighbors over to House deal movers . 5 STARS JOB WELL DONEread more
Mathew Mueller
Mathew Mueller
21:29 30 Jun 17
These guys were very flexible with moving my stuff for me and transported some big stuff into some tight spaces with... great care. Thanks again!read more
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